Introduction
Danor Jewelry (“the Company”) is a company that markets and sells gold jewelry, gemstones, and diamonds.
Gold jewelry, diamonds, and gemstones (“the product” or “the products”) can be purchased securely on the website, or through a personal appointment arranged in advance at the company’s offices by phone: 054-214-8837.
The terms in this policy written in the masculine form are for convenience only, but refer to both women and men, singular and plural.
The company reserves the right to modify this website policy at any time at its sole discretion without the need for prior notice of any kind.
The sole and full responsibility for understanding and being aware of the terms outlined in this policy, as well as for using this website, rests with the user at all times.
The images displayed on the website are for illustration purposes only, and the company will make its best effort to present as accurate images as possible.
Ordering on the Website
Using the website and placing an order constitutes a declaration by the user that they have read, understood, and agreed to the terms of this policy, and that the ordering process via the website will be subject to the terms outlined in this policy, which forms an agreement between the user and the company. The user will have no claim or lawsuit against the company, its representatives, directors, or employees, except for claims explicitly made under the law or according to this policy.
In the case of any contradiction between this policy and any other publication, the terms of this policy will prevail.
Order Conditions
The conditions for placing an order on the website are as follows:
The purchaser is 18 years of age or older.
The order is to be made with a credit card only and is subject to approval by the credit card company.
The order requires providing correct and complete details, such as the sender’s name, residential address, and shipping address.
The company reserves the right to discontinue the marketing and sale of any product at any time, and to deny the right to make purchases on the website at its discretion.
Returns and Cancellations
The customer has the right to cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981, and Consumer Protection (Cancellation of Transactions) Regulations, 2010. According to the law and regulations, there is no right of return for products made especially for the consumer based on specific requirements or sizes, and for jewelry priced over 3,000 NIS.
The return of the product will be made in accordance with the law and regulations. Cancellation will only be valid after receiving confirmation from the company. In the event that the cancellation is approved, the customer must return the product in its original packaging, along with the original certificate.
Refunds will be made to the same payment method used for the purchase.
Warranty and Service
The warranty is valid indefinitely, subject to the terms of the warranty certificate provided to the customer.
The warranty is only valid for the customer holding the original proof of purchase, and only if the purchase was made via the company’s website or offices.
The company reserves the right to request proof that the customer is the original purchaser of the product. The warranty is not transferable.
The warranty does not cover products damaged due to impact, fall, accidents, or misuse after purchase.
Privacy and Information Security
The company may use the information provided by the customer to deliver the requested services. Personal information will not be disclosed or used for marketing purposes without permission.
The company takes precautions to protect the collected information, but will not be responsible for any loss or unauthorized use of this information due to events beyond its control.
Cookies
A Cookie file is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file analyzes web traffic or notifies you when you visit a particular site. Cookies help web applications treat you as a unique user.
This website uses cookie software to analyze traffic data and improve the website’s service to better meet the customer’s needs.
Product Supply Policy
Product Manufacturing: 14 business days
Shipping: 72 hours or self-collection upon completion of product manufacturing
Total Delivery Time: 14-17 business days
Self-Collection Address: David Dutan 4, Rishon Lezion